Great Room

This is where we discovered the beginnings of the fraud and the shoddy standards McCreary Homes applied to our house. The ceiling constructed with 1X6 tongue-and-groove rather than the 2X6 our contract called for, the lack of adequate insulation, and the front door that let all the elements inside instead of keeping them out.

McCreary continuously refused to give us accurate billings. We had asked for lumber receipts for over a year. We now know why he didn't want to provide them - he was overcharging us by more than $9500.00! No wonder he didn't want to show us anything. You can go to jail for stealing a candy bar but commit white-collar crime and everyone walks. We finally received the documentation two and a half years after we first requested them. We had to subpoena the lumber company and the framers as part of this lawsuit. You can see the actual bills and receipts in the documents section of this website.

Contractors Involved In This Section:

Butler Custom Door (also known as Woodward Inc).

McCreary Homes - LJ & Denise McCreary owners.

Southwest Doors.

Terra Cotta Building and Development Inc Mike Clark owner. (Also owner of Terra Cotta LLC)

Wentz & Patrick

(Click images to view full size)


This is a picture of the greatroom ceiling while under construction to give you an idea of what it looked like.

The contract called for the greatroom ceiling to be built with 2X6 rough sawn pine tounge and groove. The smaller piece of lumber in this picture is a piece of the 1X6 McCreary used on the ceiling. The larger piece is the contracted for 2X6. It's easy to see why the ceiling started to sag and separate within the first two months it was up.

Notice how the wall is shrinking away from the viga in the great room ceiling. This is the second time it was caulked.

Ceiling Insulation

When the 1X6 was removed from the sagging ceiling we discovered that the insulation above the great room had been poorly installed. There were gaps of up to 2 feet and the insulation varied in depth. You can see the example of how bad the different levels were in this picture.

After seeing how bad the insulation was, we insisted that the roof be removed when the new ceiling was finished and the insulation reinstalled. This is what we discovered when the roof was lifted.

This is another example of how the insulation looked. Keep in mind that no one touched the insulation. This is how it looked when they pulled off the roof.

Look at the different levels of insulation.

This is one of the best examples of the gaps in the insulation. We paid for professional installation of insulation but found out from the framers that McCreary Supervisor Ray Quintero did the insulation himself. You can see that this picture was taken as the roof was being ripped off.

In this picture you can see the center area of the ceiling (Where all the bolts are) had no insulation at all. This house was at an elevation that receives snow in the winter. Insulation was so important.

This was the view of the insulation from inside the great room (as they were replacing the ceiling) prior to our making McCreary replace the roof.

Again, this is the view from inside as the ceiling was being ripped out - prior to the tearing off of the roof.



This is the picture of the door we ordered in the showroom of Southwest Door. Notice that all of the panels are straight with no gouges and that there are no gaps between the panels. Also all the muttons are straight with no gouges.

This is our door the day it was delivered. McCreary's supervisor accepted the door with all the defects. We complained within 24 hours of its delivery about the problems. Southwest Door refused to stand by their product. We would not recommend them to anyone.

Picture of the gouge in one of the muttons. Next to it is a copy of an advertisement for McCreary Homes that appeared in Tucson Lifestyles magazine. Note that it touts their "expert craftsmanship." The Registrar of Contractor Inspector told us at an inspection of the door,"This door is a piece of junk."

The mutton with the tape above it actually slide back and forth along the door.

Close up of the gouge with the mutton slid to the right.

Gap between the panels in the front door. The gaps were so numerous and so bad that when it rained or the wind blew dirt and water would come through the front door.

Close up of the gap in between the panels.

Note how the camera is able to focus beyond the front door into the yard.

A different gap.

Yet another.

Outdoor view through the solid front door.

Closer view.

Closer yet.


Water in the great room from rain coming under the great room doors.

Closer view of the water that comes in under the French doors during rain.


Notice that there are two smoke alarms on the great room wall. The first alarm was not wired to the alarm system correctly. The second alarm had to be added and the wiring had to be run through conduit on the roof.

Attention to detail. The gaps behind the electrical outlets were quite apparent.

You can see the gaps behind the wallplate.

The gap is so large that a finger can fit behind it.


The masking tape shows the straight line that the shelves should have followed. McCreary allowed warped shelves to be installed.

Closer view of the warped shelves.

Copyright My McCreary Home Sucks! 2004. All rights reserved.